Reviews & Testimonials

Trade Marks

One of the greatest assets of any brand is it’s IP. Working with Rachael is a joy – her professional insight, experience and clear (no jargon) communication enables you to make informed decisions about how and where you protect your brand. Whatever stage of business/brand development you are currently at, I’d recommend speaking with Rachael, to find out what you can protect and the best ways to achieve a robust solution, that’s fit for purpose.

Andy Boothman, Dress Code Shirts

Extremely happy with the professional service provided by Ward Trade Marks in obtaining our trade mark. Their advice and support made the process stress free and I would not hesitate to recommend them to others.

Daniel Compton, Owner at Armadillo Sec Limited

Rachael is extremely personable and professional. She has handled all of our trade marking adventures over the last few years with success and efficiency. Highly recommended.  

Mark Read, Managing Partner, Three Pillars Business Park

Rachael worked with my daughter and me to trade mark our company name, Arya Candles. She is a true professional and a delight to work with. Highly knowledgeable and nothing was ever too much trouble.

Lina Hogg, Co-Founder & Director, Arya Candles

Rachael Ward provided us with excellent service over a period of over 3 years. Rachael is a very practical and pragmatic trade mark attorney: she gets quickly to the heart of a problem and is extremely efficient in her work. She has a good depth of knowledge about trade mark law, but never allows this to get in the way of clear-sighted, practical advice. I would strongly recommend any business to use Rachael Ward and Ward Trade Mark Services for trade mark matters.

Dr. Duncan Curley, Director, Innovate Legal

As a marketing and design company it has been in the back of my mind since I launched TukTuk Creative Marketing to trademark the brand. There have been a few local companies who have recently had to change their name and branding because another company has objected. I love our company name, and it brings to life what I wanted to do when I started the company – taking brands on an inspiring journey, and what better way than on a TukTuk. To lose the name now or in the future would be crushing. Rachel has been amazing from the start, and I whole heartily trust her to set up the Trademark and follow up with any issues that occur along the way.

Vicky Stanaway, TukTuk Creative Marketing

Rachael is very efficient and productive trade mark law expert which helped us to register trade marks for a few of our brands. She did great research and gave us loads of practical advice. The fees were very reasonable. We were very happy working with her.

Alex Ukolov, Baba Studio

I approached Rachael after working unsuccessfully with two other trade mark companies. Rachael was a joy to work with. She explained everything very clearly and was very open and upfront with her pricing. I was kept fully updated of the progress of my application. I am pleased to say I have now got my EU trademark, thanks to Rachael.

Cody Gapare, C-Lash

Our initial consultation with Rachael at Ward Trade Marks reinforced our focus regarding our branding and Company marketing for the future. Once BoMoJo was officially registered and published it enabled us to apply and acquire @BoMoJo as a Twitter username from an account that had been dormant for over 6 years. Twitter processed our request, swiftly and promptly and all was completed within a week, transferring our followers from @BoMoJoProd to @BoMoJo. Quite simply a first-class service is what you can expect from Rachael, who is extremely efficient, using her experience, knowledge and expertise to deliver your Trade Mark requirements. Rachael is thorough and precise. Cristina and Barry have absolutely no hesitation in highly recommending Ward Trade Marks.

Barry Burns, Founder and Creative Director, BoMoJo

Having been recommended to us by a trusted friend, we engaged Rachael to acquire a trade mark for our new venture, and thank goodness we did. What we thought would be a simple application, met with objections from a company in the US, however Rachael’s sound, professional advice, steered us through the negotiations to a successful conclusion, TM approved! I would not hesitate to recommend Rachael to anyone who is not an expert in such matters, (and the bill was very reasonable too!)

Lee Wells, Principal, Ablestoke Financial Group

Rachael was a business partner to Mars trade marks team advising on all product segments. Rachael applies a compelling mix of trade mark and commercial knowledge and experience to her advice. She is a clear communicator and client-focus is always number 1. A true collaborator and pleasure to work with.

Catherine Burge, EMEA Marketing Manager, Mars

As a branding agency, we believe that it’s critical for businesses to make sensible decisions about protecting their entities. We recommend using Ward Trade marks to our clients, as they fully comprehend the minutiae of the whole process and get it done in a fuss free, cost effective way, but most importantly, they make sure your brand assets are fully protected, which can alleviate a lot of potential heartache later on.

Jo Lilford, Director, Run Jump Fly

As a charity The Woodbridge Tide Mill Museum was hesitant to enter the world of trade mark protection for fear of endless paperwork and high costs. We were recommended to speak to Ward Trade Marks and it proved to be good advice. Bill and Rachael provided a fast, well-explained and cost-effective service so that the whole matter was resolved within a couple of months. No stress, no jargon just common sense, knowledge and experience. Highly recommended.

Simon Ballard, Woodbridge Till Mill Museum

Ward Trade Marks were fantastic to deal with, they explained everything in an understandable way which for the layman made it easy to comprehend and have efficiently seen our application through from initial discussion to fruition. As a charity our name means everything and we wanted to protect it.

Gary Hyams, CEO, Support 4 Sight

Friendly, knowledgeable people, who I feel we can trust with all of our Trademark concerns / issues.  The company is available when I need them (answer my queries out of regular hours – not something I can expect but something I really value and appreciate) and I feel ‘goes the extra mile’.

Dawn Dowds, Celebrated Ltd

-Loved your service. I thought the service was very friendly and professional and couldn’t ask for anything more really.

Rob Butterworth, MD, Butterworth & Son

Wow! Thank you so much for sharing this incredible news, you have made my day. You have been such a pleasure to work with and I am so glad I found you.

Kelly Hainsworth, Founder, Love Reflexology

Great attention to detail, good updates right through the process – we were new to the trademarking process, you supported us through the journey.  So from our perspective you fully met our requirement.

Nick Pryke, Precision Marketing Group

A professional yet personal tailor made feel to the service I received, you both made a daunting process a huge amount easier with patient explanation and plenty of prompt responses and follow up emails, updates and advice offered. I have no hesitation in recommending your excellent services to others!

Kim Anderson, Owner, dSide Design Ltd

The team @ Ward Trade Marks and especially Rachael have been instrumental in supporting and developing the IP @ Crude Coffee. As a new startup business I cannot recommend highly enough the help, guidance and IP strategy that Rachael and the team have created for us. I would not hesitate to recommend them to any other start-ups or established businesses looking to create, develop and protect your IP!

Ben Lion, MD, Crude Coffee

Rachael Ward is one of those rare individuals, in that she makes a really complicated subject appear very straightforward. She avoids jargon and simplifies every matter – enabling everyone to understand. She is thoroughly professional and has delivered a spectacular service to us over the last year. IP is a crucial part of our business and it’s great to know Rachael is in our corner. Rachael has provided many real successes for us – and I’m delighted to recommend her.

Charlie Dalton, Former Owner, Smart Offices Limited

Rachael and Bill were friendly, honest and knowledgeable. They guided us through the process really smoothly and I could not recommend them both enough!

Adam Storey, Director at Ocala Healthcare

The team @ Ward Trademarks and especially Rachael have been instrumental in supporting and developing the IP @ Frank and Earnest. As a new startup business I cannot recommend highly enough the help, guidance and IP strategy that Rachel and the team have created for us. I would not hesitate to recommend them to any other start-ups or established businesses looking to create, develop and protect your IP!

Ben Lion, Managing Director, Crude Coffee Roasters

Rachael is absolutely on the button, professionally; I completely trust her advice in dealing with any trademark requirements Spring has. More than that, though – she is good to work with. Where problems have arisen, she has taken responsibility for sorting things out, meaning I don’t have to worry, which really counts for a lot. I highly recommend her.

Erika Clegg, Co-Founder, Spring Design

Professional, knowledgeable, efficient, effective. Very highly recommended.

Adam Prescott, Founder, Revolution Fitness

Rachael has twice provided me with trade mark / IP advice and I couldn’t recommend her more. Like most people I know very little about this topic and am under confident about it, and Rachael provided clear, plain English and very helpful guidance. Throughout she was so friendly and responsive and made it actually a pleasurable experience!

Alison Harvie, Group Head of Communications and Marketing at Richmond Fellowship

Working with Rachael and Bill was a pleasure from start to finish, great legal advice and matched with a down to earth approach helped me through what could have been a lengthy process. Would highly recommend seeking out their advice before registering a trade mark and using their guidance to ensure protection in the future.

Catherine Menzies, The Stirrup Tap Bar

The world of trade marks is very specialist and there is no one other than Wards that I would recommend

Sarah White, Founder - Network IN

Thanks once again for being so efficient and making this part of the process so easy for me.

Arati Nar, Founder, Anara Skincare Ltd

The service was very positive. For many it is a mine field, where expert knowledge is paramount. Lay people would be struggling to make sense of the terminology. Rachael was very helpful from the outset. Able to answer all my novice questions and helping make the process as easy as possible.

Julian Bigg, Owner, Fresh Produce

I found the service at Ward Trade Marks very personal, professional and accessible. The initial analysis work was very quick and comprehensive and the trademark application process was dealt with thoroughly. I found it a useful process which does make you realise the value of involving a professional for trade mark applications.

James Borrett, The Olivologist

I have recently been a client of Rachael’s and can highly recommend Ward Trade Marks. Rachael was extremely helpful, approachable and professional; and her communication is outstanding! Even throughout the recent lockdown period, she continued to provide updates and support. I was delighted to receive my trademark approval and am very thankful to Rachael for helping me to achieve this

Kelly Hainsworth, Love Reflexology

Right from the very start of the case, Bill and Rachael were amazing. They helped us through all the legal jargon and we feel like we have built a great rapport with them. They took exactly what we needed for the trade mark and guided us through it step by step – nothing was too much trouble!!
We would recommend Ward Trade Marks to anyone – they really are fantastic. 6 months of hard work (on their part) and we got the amazing confirmation [of registration] on a Sunday afternoon!!! What a great pleasure to have worked with them.

Rebecca Fisher, Excalibur Sound and Light

Totally professional from the start. The whole process was seamless and easy. Don’t even consider looking elsewhere, Rachael and Bill have this covered ! Thank you and we will be in touch for more trade marks soon!

Emma Johnson, BidnStay

I simply couldn’t be happier with the service I received from Ward Trade Marks. Rachael gave us some excellent advice and she swiftly and effectively sorted out a tricky trade mark dispute with expertise and reassurance. I would absolutely recommend them unreservedly.

Lynne Kentish, Director, Lynx Educational Trust For Animal Welfare

I contacted Ward Trade Marks to submit a trade mark application and answer many questions I had. I found them most helpful and full of friendly advice, they were very professional and quick to respond. I would recommend them to anyone.

Jim Marshall, Owner, Marshall Product Solutions Ltd

What did you like about our service?

We found the team to be friendly, professional, knowledgeable, proactive and they acted with integrity throughout the entire process, which is a value we hold in the highest regard as a business.

What, if anything, could we do better?

Nothing – You managed expectations, were clear on the process and managed any issues that presented themselves, making the whole process hassle free from our perspective.

Is there anything else?

We would have no hesitation in recommending Ward Trademarks – Brilliant from beginning to end, thank you!

Charlotte Bate, MAD-HR Ltd

We approached Ward Trade Marks with an unusual business initiative looking to have the trade mark aspects covered off by professionals. They got it immediately as to what we required and what had to be done. They deployed their expertise even in the middle of UK lockdown and achieved the trade mark success we required and kept us informed all of the way through the process to a very successful conclusion.

Max McGillivray, Beanstalk Global

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